Frequently Asked Questions

Amaya Salon is open from 10:00 AM to 8:00 PM. We recommend booking an appointment in advance, especially for specialized services and weekends.

You can book your appointment by calling us directly on 9824028804 / 9825728804 or reaching out to us on WhatsApp at 9824028804. Our team will help you choose a suitable time and, where required, the right expert for your service.

We welcome walk-ins, subject to availability. However, appointments are recommended to ensure your preferred time and expert are available, particularly for longer or specialized services.

For regular salon services, we recommend booking a few days in advance. For specialized services, weekends and festive periods, it is best to book earlier. For bridal services, we recommend reserving your date as early as possible.

The right service depends on your hair history, condition, texture, lifestyle and the result you want to achieve. Our experts can assess your hair and recommend the most suitable service rather than simply choosing a treatment based on its name.

Balayage creates soft, hand-painted dimension with a more seamless, natural-looking grow-out. Highlights create defined strands of lighter colour throughout the hair, while global colour gives the hair an overall, uniform colour. Your stylist can recommend the technique best suited to your desired look, maintenance preference and existing hair.

Amaya Colour Refresh is designed to revive and enhance the colour, tone and shine of previously coloured or balayage hair without undertaking a complete colour transformation. It is ideal when your colour has started to look dull, faded or brassy. The timing varies depending on your colour, hair condition and maintenance routine, but many clients benefit from a refresh every few months.

Yes, you are welcome to request a particular stylist or artist when making your appointment. Availability can vary depending on the day and service, so we recommend mentioning your preference at the time of booking.

Absolutely. For significant hair transformations or colour services, speaking with an expert beforehand can help determine what is realistically achievable while considering your hair’s history, condition and maintenance requirements. Our experts can guide you towards a result that is both beautiful and appropriate for your hair.

Be open about your previous colour, chemical treatments, smoothing or straightening services, and any other significant work done on your hair. Also share your lifestyle, maintenance preferences and what you want to achieve. Your hair history helps our expert create a safer and more suitable plan for your transformation.

Absolutely. Reference images are a great way to communicate the look, colour, cut or finish you have in mind. Your stylist will use them as a starting point while considering your individual features, hair type, texture, condition and what is realistically achievable for you.

We recommend reserving your bridal date as early as possible. Popular wedding dates, especially during peak wedding seasons, can get booked well in advance. Once your date is confirmed, we can help you plan your bridal services and schedule.

Yes. We offer a range of hair, makeup and beauty services for bridesmaids and family members. For larger groups, we recommend sharing your requirements and schedule with us in advance so our team can plan the appointments seamlessly around your wedding timeline.

Yes, depending on the requirement and location. Our team can discuss the services, artist availability, travel requirements and logistics with you before confirming an on-location booking.

Once you have finalized your wedding date, get in touch with our bridal team. We will discuss your requirements, available options and the booking process. Your date is considered confirmed once the required advance payment and booking formalities are completed.

Yes. Bridal trials can be arranged on a chargeable basis to help you explore and finalize your makeup and hair direction before the wedding. We recommend scheduling your trial sufficiently in advance so there is time to make any desired refinements.

Your experience begins with understanding what you are looking for. Depending on your service, our team will discuss your preferences, assess your hair or skin where relevant, and recommend the most appropriate approach. Our focus is on creating a result that works for you & not simply replicating a trend or reference image.

You don’t necessarily need to know before you arrive. Tell us what you want to achieve, what you’ve had done previously and what concerns you have. Our experts can then guide you towards the service best suited to your needs.

The right facial depends on your skin type, current concerns and what you want to achieve. Rather than choosing solely by the name of a treatment, our beauty experts can help identify what your skin needs and recommend the most appropriate option.

Yes. Amaya offers a range of manicure and pedicure services, from essential grooming to more indulgent treatments. Our team can recommend the appropriate service based on your needs and preferences.